Privacy Policy

This Privacy Policy explains how the Cozumel Airport Transfers website (“we,” “us,” or “our”) handles information when you visit https://cozumelairporttransfers.com/, contact us, or use links to third-party booking platforms.

Important affiliate and booking disclosure: Cozumel Airport Transfers is an independent affiliate website. We do not operate the transportation services promoted on this site and do not process transportation reservations or payments on CozumelAirportTransfers.com. When you select a booking link, you may be redirected to Viator or another third-party platform. Information you provide after leaving our website is collected and processed under that third party’s own privacy practices.

1. Information We May Collect

Depending on how you interact with this website, we may collect or receive the following categories of information:

• Contact information: your name, email address, and any information you voluntarily include when contacting us by email.
• Communication information: messages, questions, feedback, partnership inquiries, corrections, and other information you choose to send to us.
• Website and device information: IP address, browser type, device type, operating system, referring page, pages viewed, timestamps, cookie identifiers, and similar technical or usage information that may be generated through hosting, security, analytics, or cookie technologies.
• Affiliate and referral information: campaign identifiers, referring links, click or conversion information, and other reporting made available through an affiliate or booking platform. The exact information available to us depends on the applicable platform and its reporting tools.

2. Information We Do Not Collect Through Our Booking Pages

Transportation bookings are completed on third-party platforms rather than directly on CozumelAirportTransfers.com. We do not ask you to enter complete payment-card details, passport numbers, or transportation booking payment information into this website.

If you book through Viator, Viator and the applicable transportation supplier may collect information needed to process the reservation, payment, passenger details, pickup instructions, and fulfillment of the booked service. Their collection and use of that information is governed by their own policies and booking terms.

3. How We Collect Information

We may collect information:

• Directly from you when you contact us by email or otherwise communicate with us.
• Automatically through hosting logs, cookies, analytics, security tools, and similar technologies when you use the website.
• From affiliate or technology partners when they provide referral, click, conversion, campaign, or performance reporting associated with links from this website.

4. How We Use Information

We may use information to:

• Respond to website questions, corrections, feedback, or partnership inquiries.
• Operate, secure, troubleshoot, analyze, and improve the website.
• Understand traffic, page performance, referral activity, and the effectiveness of affiliate links or campaigns.
• Detect abuse, spam, fraud, technical problems, or security incidents.
• Maintain records and comply with applicable legal, accounting, or regulatory obligations.

5. Affiliate Links and Third-Party Booking Platforms

Some links on CozumelAirportTransfers.com are affiliate links. If you click one of these links and complete a qualifying reservation or purchase, we may receive a commission or other affiliate compensation.

When you follow an affiliate link, the destination platform may receive information contained in the link or generated through your interaction, such as referral, campaign, device, cookie, or conversion information. If you continue to browse or book on that platform, its own privacy policy applies.

For Viator bookings, please review Viator’s Privacy and Cookies Statement before providing personal or payment information.

6. When We May Share Information

We may share information when reasonably necessary with:

• Website and technology providers that support hosting, analytics, email, security, backups, cookie management, or other website operations.
• Affiliate and measurement partners when required to attribute referrals, measure conversions, administer commissions, prevent abuse, or operate the affiliate relationship.
• Professional advisors, such as accountants, attorneys, insurers, or consultants, when reasonably necessary and subject to appropriate obligations.
• Government authorities, courts, or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, property, users, or the public.
• A successor or transaction participant in connection with a merger, financing, reorganization, sale of assets, or similar business transaction, subject to applicable safeguards.

7. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies for website operation, security, preferences, analytics, referral attribution, and performance measurement. Third-party services embedded in or linked from the website may also use their own cookies or tracking technologies under their own policies.

Where cookie preference controls are available on this website, you may use them to manage non-essential cookies. You may also adjust your browser settings, although blocking certain technologies can affect website functionality or referral tracking.

8. Do Not Send Sensitive Information by General Email

Please do not send complete payment-card numbers, bank credentials, passport numbers, government identification numbers, account passwords, or sensitive medical information to our general email address. Existing transportation-booking questions should be handled through the support channel provided by the booking platform or in your reservation confirmation.

9. International Processing

Website, email, analytics, affiliate, and technology providers may process information in countries other than the country where you live. Privacy and data-protection laws can differ between jurisdictions. Where applicable law requires specific safeguards for international transfers, the responsible service provider or data controller is expected to use legally recognized mechanisms appropriate to its processing.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to communications, operating and securing the website, maintaining affiliate and accounting records, resolving disputes, preventing abuse, and complying with legal obligations. When information is no longer reasonably necessary, we may delete, de-identify, or securely archive it as permitted by law.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information handled through this website. No website, transmission method, email system, or storage environment can be guaranteed to be completely secure.

12. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights relating to personal information we control, which can include access, correction, deletion, restriction, objection, portability, withdrawal of consent, or choices concerning certain targeted advertising, sales, or sharing. The exact rights and exceptions vary by jurisdiction.

To make a request concerning information controlled by Cozumel Airport Transfers, email info@cozumelairporttransfers.com or use our Contact Us page. We may need information reasonably necessary to verify the request.

If your request concerns information collected by Viator or another booking platform after you left our website, please submit the request directly to that platform because we may not possess or control the relevant booking information.

13. Children’s Privacy

This website is intended for adults researching or arranging transportation. We do not knowingly request personal information directly from children through this website. Third-party booking platforms may have their own age requirements and policies for reservations involving minors.

14. External Websites and Services

Our website may link to or embed third-party websites and services. Their collection and use of information is governed by their own privacy notices, not this Privacy Policy. We encourage you to review those notices before providing information or completing a transaction.

15. Changes to This Privacy Policy

We may update this policy to reflect changes in the website, technology, affiliate relationships, or legal requirements. The date shown at the top identifies the latest revision.

16. Contact

Cozumel Airport Transfers
Email: info@cozumelairporttransfers.com
Website: https://cozumelairporttransfers.com/